Student Office Support Worker
Position Description: NIU Career Services is seeking to
hire multiple undergraduate students for the part-time position (10-15 hours
per week) of Student Office Support (SOS)
Worker for the 2016-2017 academic year. The successful candidates will perform
general office and receptionist duties. This position would be best filled by a
person who possesses excellent customer service skills, attention to detail,
professionalism, adaptability, organizational skills, and experience with
Outlook, Microsoft Word, and Microsoft Excel. Clerical skills and experience in
an office setting are preferred but not required. Training will be provided.
This flexible position is being offered to undergraduate students in any major
who are able to work 10-15 hours per week between the hours of 7:45 a.m. and
4:30 p.m., Monday through Friday.
RESPONSIBILITIES
·
Greet
students and alumni and connect them with their career counselors
·
Accurately
schedule and confirm appointments for clients and counselors by precisely
following departmental guidelines
·
Enter
client data accurately, efficiently, and with great attention to detail
·
Provide
vital support to all departmental operations and events by conducting clerical
and support activities, such as copying, printing, organizing, distributing
marketing materials, utilizing basic office equipment, making deliveries, and
other duties as needed
·
Staff
career fairs and other events and provide support to contribute to their
success
·
Promote
Career Services by staffing tables at university events, such as orientation
and open houses
·
Operate
office equipment such as fax machines, paper cutter, copiers, and phone systems
·
Develop
a strong working familiarity with services and events offered to students and
alumni by the department. SOS Workers should be able to describe these services
in detail to both inform clients about them and promote the department to the
university community.
·
Adhere
to departmental requirements for confidentiality and attire (business casual)
SKILLS
AND QUALIFICATIONS
·
Excellent
customer service skills
·
Ability
to work independently and with groups
·
Punctual,
hard-working, and ambitious students who are seeking to grow professionally
·
Proficient
keyboarding skills
·
Capable of multitasking in a busy office
environment
·
Attention to detail and good organizational
skills are a must
·
Willingness to learn new tasks and remain
adaptable to potential office changes
·
Critical
thinking and problem solving skills
·
Familiarity
with NIU Career Services and our offices basic functions
·
Clerical
skills and experience in an office setting preferred
APPLICATION PROCEDURE
Apply
for this position using the Huskies Get Hired system (gethired.niu.edu) starting Thursday, March 17, 2016. The
application deadline is Friday, April 1, 2016. If chosen for an interview,
please come prepared to discuss specific examples from your history that show
you meet each of the skills and qualifications listed above.
NON-DISCRIMINATION AT NIU
Northern
Illinois University is an equal opportunity institution and does not
discriminate on the basis of race, color, religion, gender identity, age,
marital status, national origin, disability, or status as a disabled or
Vietnam-era veteran. The Constitution and Bylaws of Northern Illinois
University afford equal treatment regardless of political views or affiliation,
and sexual orientation. NIU recognizes dual career issues.
